Refund & Returns Policy
Refund & Returns Policy
Last updated: October 2026
At CartyAll, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Returns
- Items may be returned within 30 days of delivery.
- Items must be unused, in their original condition, and in original packaging.
- Certain items such as perishable goods, personal care products, and digital downloads are non-returnable.
How to Initiate a Return
- Email us at info@cartyall.com with your order number and reason for return.
- Our team will respond within 24–48 hours with return instructions.
- Ship the item back using a trackable shipping method.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–8 business days.
- Original shipping costs are non-refundable unless the return is due to our error.
Exchanges
If you received a defective or damaged item, we will gladly exchange it. Please contact us at info@cartyall.com within 7 days of receiving your order.
Late or Missing Refunds
If you haven't received your refund after 7 business days, please check with your bank or card provider. If you still need assistance, contact us at info@cartyall.com.
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